PLEASE DOUBLE CHECK YOUR MAILING ADDRESS INFORMATION ON THE ACCOUNT PAGE OF THE SPIRAL TO MAKE SURE THAT YOU HAVE PROVIDED A VALID SHIPPING ADDRESS.
PLEASE NOTE: All standard and premium memberships purchased between December 12, 2006 and February 22, 2007 have now been shipped. If you do not receive your package by March 26, please submit a support ticket. If you purchased a membership before December 12, 2006 and have still not received your package, please ONLY submit a customer support ticket if you have not already done so.
Please note, our office will be closed Monday, December 31st and Tuesday, January 1st for the New Year Holiday. Regular business hours will resume Wednesday, January 2nd. A Support Team Representative will respond to your support ticket within 3-5 business days..
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